Loss Assessing

Loss Assessing

Should there be a dispute with your insurance company that goes beyond the Repair Schedule we will bring in the services of our fully qualified Loss Assessor. *

We think our Loss Assessor is one of the best in the business he is ACII qualified and a Member of the Faculty of Claims. He is also regulated by the Financial Conduct Authority.

He specialises in assisting policyholders who are in dispute with their insurance company: where the claim has been unreasonably rejected or reduced or remained unpaid for an unjustified length of time.

*National Home Repairs will pay the fees for the Loss Assessing services providing National Home Repairs carry out and are paid for the repairs. Should the agreement with National Home Repairs be terminated, for any reason, before the repairs are carried out the client will be responsible for the Loss Assessors fees. The Loss Assessors fees are only payable on a satisfactory settlement of the claim.


He has taken on and resolved disputed claims which solicitors and other loss assessors have been unable to progress. He specialises in advising and assisting commercial and domestic policyholders with disputed or rejected insurance claims, including denial or restriction of policy liability due to breach of conditions or warranties, policy avoidance, under insurance, and in most cases without the need for expensive litigation with solicitors.

Case Studies

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Burst Water Tank
A burst 50 gallon water tank caused mains water to run through a 2 bedroom house undetected for 2 days.

Fire at Estate Agents
A fire caused by a faulty electrical socket in a kitchenette caused extensive smoke damage.

Water Damaged Property
Letting Agents in Hertford asked us to visit one of their landlords property which had been affected by water damage.

Bathroom Water Leak
We had a call from a distressed shop owner who had water coming through her ceiling when she opened up on a Saturday morning.


View more testimonials

My husband and I would like to extend our thanks to you, for your help and ...

Happy policyholder

I just wanted to write and praise Martyn of National Home Repairs for his handling of ...

Lily Newton

When the floods happened in Cumbria we were taken totally by surprise and the whole of ...

Joe Challenor