Filing a storm damage insurance claim

What should you do when you discover storm damage?

Call National Home Repairs after the storm has safely passed. Storms can have a devastating effect on your home or business premises, causing unsafe structural damage as well as damaging household contents. It is important to call us as quickly as possible so we can send an expert surveyor to your property to advise on how to avoid further damage.

Take photographs!

Take as many photographs of the storm damage as you can; it is really important to document the full extent of the damages that have been caused for your insurance claim.

We’ve got over 40 years experience in storm damage restoration

Contact the National Home Repairs’ friendly Claims team on 0844 906 00060 and we will arrange for one of our qualified surveyors to visit your property promptly, so that we can advise on any actions that need to be taken to reduce any further damage following the storm.

National Home Repairs will submit a Preliminary Report to your insurance company straight away and will start creating a storm damage restoration plan for your home.

Our team of experts will meet with your insurance company’s appointed representative (usually a loss adjuster who is appointed to look after the insurance company’s interests) to agree on the levels of storm damage restoration to be completed.

National Home Repairs will project manage our team of builders and restoration experts to carry out work as quickly as possible, reducing the stress of home repair whilst keeping you informed of progress every step of the way.

Actions to be taken after storm damage has occurred

  • Contact National Home Repairs to inform them of active insurance claim
  • Take lots of photographs of the storm damage
  • National Home Repairs will send out qualified drying technician to your property
  • National Home Repairs will submit a preliminary report to insurance company
  • National Home Repairs will agree with loss adjustor on works to be completed
  • National Home Repairs project manage restoration works
  • Your home will be restored back to its pre-incident condition with as little hassle as possible

Case Studies

View more Case Studies

Burst Water Tank
A burst 50 gallon water tank caused mains water to run through a 2 bedroom house undetected for 2 days.

Fire at Estate Agents
A fire caused by a faulty electrical socket in a kitchenette caused extensive smoke damage.

Water Damaged Property
Letting Agents in Hertford asked us to visit one of their landlords property which had been affected by water damage.

Bathroom Water Leak
We had a call from a distressed shop owner who had water coming through her ceiling when she opened up on a Saturday morning.


View more testimonials

I just wanted to write and praise Martyn of National Home Repairs for his handling of ...

Lily Newton

Having suffered a very large water damage claim in our house in late December National Home ...

Steve Stubbs

I just wanted to write and praise Martyn of National Home Repairs for his handling of ...

Lily Newton