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Fire Caused by a Phone Charger

Article posted on 09 February 2016

The Cause of the Problem

A client who lives in Birmingham unfortunately experienced a small fire that originated in the front bedroom. Upon investigation, it was found that the fire was caused by a phone charger over heating and catching fire. Fortunately the client was at home and managed to confine the fire to the bedroom.

What We Did

The Fire & Flood Restoration company that initially attended the claim on behalf of the insurers recommended our company to the client, as they know our standards are high and are confident that their clients would be satisfied with the work we would carry out, and the timescales in which we would complete the work.

After completing a full schedule of works which was agreed with the insurers, we removed all of the damaged plaster from the walls and ceiling. We then re-plastered all walls and the ceiling, fitted new skirting and architraves, and decorated the bedroom. We also decorated the landing and hallway that suffered from smoke damage.

The Outcome

The works were completed as quickly as possible and with minimum disruption to the client. The client is exceedingly satisfied with the repairs we have undertaken, and will has stated that he will be recommending us to his friends and relatives.

Customer feedback following a fire restoration project

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